Employers

How to contact CTB Select.

ctbselect@collegetuitionbenefit.com (844) 244-4086 Monday to Friday 8:30 a.m. to 4:30 p.m. Eastern Time
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What is the process to receive annual Tuition Rewards?

Approximately two months prior to the renewal date, CTB Select will send an invoice.  Once payment is received, a file will be emailed showing all registered...
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Do the same SAGE CTB deadlines still apply?

Yes.   Adding Students and Pledging Tuition Rewards.  Students must be registered by the subscriber by August 31 of the year when the student begins 12th grade....
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How do new hires and non-Guardian members register?

You can expect to receive employee communication materials within a week of CTB Select receiving payment.  Materials will include information on how employees can register online...
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Will Tuition Rewards Points still be banked?

Tuition Rewards Points will be banked for those employees that had Guardian coverage one year prior to Guardian cancellation.  We cannot bank Tuition Rewards Points for...
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When do employees earn Tuition Rewards?

Going forward employees will continue to receive annual Tuition Rewards based on the original renewal date under the old Guardian plan.
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What about my employees who were in CTB under Guardian, do they retain all their earned Tuition Rewards Points?

Yes.  Points can only be used if the employee registers while the plan is inforce.
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It sounds like employees are eligible regardless of whether they take company benefits.

Yes.  CTB Select is now open to ALL employees including part-time employees regardless of whether they take employee benefits.
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